Wanting a custom toy? Here is the breakdown on how to be sure you’re getting the exact toy you’re looking for!

There are two different means of ordering a custom toy; ordering directly from our (Buy Now) section, or, ordering directly from the relative (Character Page). If you want to customize the toy, where you can change the color or pour style, select "Custom [+$15]" while ordering your toy. Customs start with a $15 surcharge. In the "Special Instructions for Seller" field, enter the color you would like. If you want a special pour style, or a premium color, continue reading below!

Add Ons and Pricing:
Additional pricing varies depending on pour style selected, colors selected (premium colors are an additional cost) and if any other add-on is selected (like attachment holes / suction cups / lube tubes).

Our “Buy Now” page is the fast track into getting a custom toy you want, and will reflect the same price as In-stock toys we drop periodically on the site of the same configurations. After you select "Custom [+$15]" on your selected model and add that to your cart, head over to our “Custom Dildo Add-ons” section.

This is where you choose your pour style and premium colors if you wanted something a little more fancy and of course any additional Custom Add-ons you wish to add will change the price accordingly.

Manufacturing Time:
Our goal is to ensure every custom order is made accurately, promptly, and at that artisanal quality All Night Toys is known for. To ensure we meet these goals, and create a toy that is to your expectation, we give a blanket manufacturing time of around time of 2-3 weeks. Typically we’re able to finish and ship your order sooner, but we do not want to sour expectations if your toy needs a bit more time to make just right.   All wait times / manufacturing times given are just an estimate, never a guarantee, and are subject to change (especially during holiday seasons). If you have any concerns with your order we welcome you to reach out to us https://allnight.toys/pages/contact . Provide us with your order number and let us know your concern, we’re eager to make sure your experience is always a good one!

Custom Colorations:
We strive to create an experience that meets expectations, which is why we offer in-depth customizable options for your custom order. However, there is a level of variance that can occur with colors, styles, models, etc, despite us trying our best to capture the exact look you want. We will do our best to inform you of any concerns or recommendations based on your request, but please understand that we do allow variance in our custom toys. 

Ordering Process:
We try our best to make the custom ordering process as easy as possible. For more information on the custom ordering process, please continue down this list for more information!

If you have any suggestions on how we can make this process easier for you, please reach out and let us know via e-mail at shop@allnight.toys

Before getting started with configuration, you want to be sure you pick the right size! Otherwise, that fantasy / experience you’re looking for might be bigger, or smaller, than expected.

Head over to the "Meet Our Characters" page and get familiar with the model and the sizes of the model that you're interested in. Check out our “Dimensions in Inches” or “Dimensions in Centimeters” on the pop-out menu within the Character page you are viewing. 

Once you know which model and size you want, select the size, select your firmness and ensure you select "Custom [+$15]". Or, head over to the "Buy Now" section, select the model you want from the dropdown, and configure your new toy!

Firmness:
There are 4 firmnesses we offer for dildos. The default is Soft Firmness, there is no additional cost for Soft. If you would like either Ultra Soft, Medium or Firm, there will be an additional cost reflected while you configure your toy.

Ultra Soft (00-20 on the ShoreOO scale)

Soft (00-30 on the ShoreOO scale)

Medium (00-50 on the ShoreOO scale)

Firm (A10 on the ShoreA scale)

We would recommend either Soft or Medium firmness. for most models.

Attachment Hole:

What is an attachment hole?

Attachment holes make our toys applicable with vac-u-lock attachments. Whether that is a harness, a suction cup base, or a VUL adapter to a fucking machine. If you choose yes, your toy will certainly come with an attachment hole!

NOTE! We do not offer Attachment Holes for Small or Medium sized dildos.

If you want an Attachment Hole, add it while configuring your new toy!

Just be sure "Custom [+$15]" is selected to proceed with your custom order!

Continue to step #2

All toys ordered as custom start with one base color free of charge! Purple, Pink, Red or Orange.

But you're here because you selected "Custom [+$15]", which means you have other options!

Solid Colors:
If you selected custom, you can choose ANY solid color. Even if you want us to color-match a specific solid color, we can certainly do that. Make sure to add a note with the standard solid color you would like on the "Special Instructions for Seller" field in your cart.

If you want one of our premium colors, head over to our Custom Dildo Add-ons section, pick the premium color you would like and add that to your cart!


Special Pour Styles:
We understand some of you will want something a little more custom, more personalized.

If you would like a special coloration and pour style, head over to our "Custom Dildo Add-Ons" section, after adding the toy you want to customize to your cart, and take a look at what we currently offer.

Be sure to read the details and check out the pictures of the pour style you're thinking about. Once you've decided on a pour style, add it to your cart alongside your toy and checkout like normal.

(UPDATED) If we see a special pour style added to your order without additional notes of the specifics you can either reach out to us directly to confirm your coloration, or we will reach out to you directly via e-mail before pouring to confirm the details of the pour you want.

We will not reach out unless there are additional notes included on your order that we may not understand, or you ordered a pour style that requires additional color information that was not included.

If we are unable to get ahold of you via e-mail after we send you an e-mail about your order within 5 days, we will cancel and refund your order.

Contact E-mail: shop@allnight.toys

Huzzah!
Once payment is processed and you receive an email from us confirming your order, you’re good! Just kick back, relax, and we will be hard at work in making your custom toy and shipping it promptly over to you!


If you don't see the pour style you were hoping for listed, that means we unfortunately do not currently offer it.

Please read the details below. If you need assistance with your order, please reach out to us via e-mail.

E-mail: support@allnight.toys

Cancellations:
Want to cancel your order? No problem! Cancellations made within 24 hours, or before we reach out to you to confirm your custom coloration, will always be honored.

Cancellations made after 24 hours may be subject to a restocking fee of 50% of the cost of the order if manufacturing has already started.

Changes to Your Order:
Changes can be made to your order within 24 hours after placing your order. Changes to orders after 24 hours may be subject to a 50% restocking fee if we've already begun manufacturing your toy.

Refunds & Returns:
Due to the nature of our products, we do not accept returns.

Make sure to thoroughly inspect your toy before taking it out of its sealed packaging. If you notice that we've made a mistake with your order, there is an issue with your toy, or you've received the wrong package, reach out to us within 72 hours after receiving your order via e-mail and let us know! We will absolutely work with you on correcting the issue at hand. If we are contacted after 72 hours of you receiving your order, we may not be able to honor a refund or correction.

Experimental Pours:
Sometimes a custom coloration is requested that we wouldn't normally do, or no longer do. However, if it's something we're interested in pouring but not normally allowed we may offer the ability to continue under our "Experimental Pour" policy.

Experimental Pours are shipped as-is and repours are not allowed if the coloration doesn't come out as expected. We will always try our best to do it as requested, however due to the nature of experimental pours we cannot guarantee the specifically requested coloration.