SHIPPING & HANDLING

Discreet Shipping

All of our products are shipped in a plain brown box, or a plain bubble mailer with our company name abbreviated to ensure privacy.

Processing & Handling

Processing Times

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Order processing times are determined by the order type.

In-Stock Orders
- If you order an item that is in-stock and ready made. Order processing takes place within 48 hours (except on Sunday)

Custom Orders
- If you order a custom item, orders process within 2 weeks. However, we will always try to process these orders as quickly as possible. We will also reach out shortly before processing your order to confirm your coloration.

General Processing Time
- For in-stock orders, processing times are as follows

Monday-Saturday
8am PST - 4pm PST

Orders placed after 4pm will generally be processed the following business day.

Weekend & Holiday Processing

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Processing times during the weekend or during holidays may vary.

We will generally still process orders on Saturday but never Sunday. However, on legal holidays, your order will be processed on the following business day.

Handling & Packaging

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Handling
- All of our products are washed thoroughly before packaging to assist with the removal of release agent.

- All of our products for the exception of the included freebies are sealed in heat shrink bags.

Packaging
- All of our dildo orders will be sent out with additional freebies. You will get a mini meat, as well as a mini-squishy. You will also get a care sheet with a dildo purchase.

- All packaging, including packaging for our smaller items sent in bubble mailers (Mini Meats, or full-sized Squishies), will come with a round logo sticker, and business cards.

- Packages sent in boxes (usually dildo orders, or larger Mini Meat/Squishy orders), will have a couple of air pillows, and will be wrapped in black tissue paper.

Handling Fee
- There is an additional handling fee of 3% of the cost of the order on all orders. This assists in supporting the shop with shipping supplies.

Shipping

ALL orders require the following information for tracking purposes. Having accurate information ensures your package gets delivered quickly.
- Full Name
- E-mail Address or Phone Number

Domestic Orders

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- Orders will be shipped via USPS, UPS or DHL. We do not offer shipping with other carriers outside of those listed at this time.

- If your order is marked undeliverable or has been returned to us at fault of the carrier, we will cover re-shipment one time. If your order is marked as undeliverable or returned multiple times. We will reach out to you directly via e-mail to solve the issue.

- Please confirm your address before completing your purchase. Addresses entered incorrectly will unfortunately result in a lost package and we are not responsible. If you notice you entered your address incorrectly directly after checking out, please contact us via e-mail (support@allnight.toys) immediately so we can update your address. If package has already shipped to an incorrect address, unfortunately there is no way for us to honor this mistake.

- If your package has shipped, and tracking shows delivered but the package did not arrive at the requested address, we will confirm we shipped to the address listed on your order. If confirmed we made a mistake and shipped to the wrong address, we will re-make and re-ship your entire order. If we confirm we shipped to the correct address listed on your order, unfortunately your package is lost and we cannot honor a re-ship.

- Domestic orders are generally delivered within 2 weeks after the package has been dropped off to USPS. All domestic orders will be trackable via USPS tracking.

- If you suspect your package is lost, or tracking hasn't moved in 7 days after showing it is on it's way to you. Please reach out to us via e-mail (support@allnight.toys) for assistance so we can submit a USPS Missing Package notice and attempt to locate your package.

- If you order multiple items and would like to combine your orders into one package, as long as your initial order hasn't shipped we will gladly combine your order with any items ordered.

International Orders

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- Orders will be shipped via USPS, UPS or DHL. We do not offer shipping with other carriers outside of those listed at this time.

- The description of contents for inernational orders will always be labaled as "Silicone Sculpture(s)".

- Customers are responsible for any additional taxes (including VAT), duties or fees placed on shipments upon arrival to customs or prior to delivery. If you're an international customer, there will likely be additional costs to your purchases!

- If your package has shipped, and tracking shows delivered but the package did not arrive at the requested address, we will confirm we shipped to the address listed on your order. If confirmed we made a mistake and shipped to the wrong address, we will re-make and re-ship your entire order. If we confirm we shipped to the correct address listed on your order, unfortunately your package is lost and we cannot honor a re-ship.

- For international orders, packages that have been sent back to us due to being undeliverable, or refused are not eligible for a free re-shipment. If package is returned to us, or you suspect an issue with your shipment, please contact us immediately via e-mail (support@allnight.toys)

Shipping Delays

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Whether due to Covid-19 delays, weather related incidents or other incidents that may cause delays for both domestic and international orders, don't fret!

Contact us immediately if you're noticing a delay in your package within the tracking provided and we will work with the carrier on locating your package and do what it takes to get a better understanding as to what may be causing the delay. Once information has been gathered, we will communicate with you via e-mail to ensure you receive your package.

We strive to provide excellent customer service and will always be transparent to any issues faced and will ensure your package will make it to you.

Dimensions In Centimeters	Small	Med/Lrg	XL	XXL	XXXL

Total Length	22.86	31.12	36.83	43.82	48.9
Usable Length	19.05	26.04	31.75	36.2	40.64

Head Tip Circumference	6.35	10.16	12.7	15.24	16.51
Head Tip Diameter	1.85	2.54	3.56	4.06	4.57

Head Ridge Circumference	11.43	16.51	19.69	22.86	26.04
Head Ridge Diameter	3.68	5.33	6.22	7.37	8.26

Top Shaft Circumference	12.07	17.25	20.32	24.13	26.67
Top Shaft Diameter	3.81	5.59	6.55	7.62	8.71

Medial Ring Circumference	15.88	21.59	26.04	30.48	34.29
Medial Ring Diameter	4.95	6.88	8.38	9.14	10.95

Bottom Shaft Circumference	15.24	20.32	24.77	28.58	32.39
Bottom Shaft Diameter	4.7	6.55	7.87	9.14	10.36

Sheath Ring Circumference	19.05	26.04	31.75	36.83	41.91
Sheath Ring Diameter	5.97	8.36	10.16	11.68	13.23

Weight (kg)	0.6kg	1.62kg	2.75kg	4.37kg	6.15kg

Dimensions In Centimeters	Small	Med/Lrg	XL	XXL	XXXL

Total Length	22.86	31.12	36.83	43.82	48.9
Usable Length	19.05	26.04	31.75	36.2	40.64

Head Tip Circumference	6.35	10.16	12.7	15.24	16.51
Head Tip Diameter	1.85	2.54	3.56	4.06	4.57

Head Ridge Circumference	11.43	16.51	19.69	22.86	26.04
Head Ridge Diameter	3.68	5.33	6.22	7.37	8.26

Top Shaft Circumference	12.07	17.25	20.32	24.13	26.67
Top Shaft Diameter	3.81	5.59	6.55	7.62	8.71

Medial Ring Circumference	15.88	21.59	26.04	30.48	34.29
Medial Ring Diameter	4.95	6.88	8.38	9.14	10.95

Bottom Shaft Circumference	15.24	20.32	24.77	28.58	32.39
Bottom Shaft Diameter	4.7	6.55	7.87	9.14	10.36

Sheath Ring Circumference	19.05	26.04	31.75	36.83	41.91
Sheath Ring Diameter	5.97	8.36	10.16	11.68	13.23

Weight (kg)	0.6kg	1.62kg	2.75kg	4.37kg	6.15kg

Dimensions In Centimeters	Small	Med/Lrg	XL	XXL	XXXL

Total Length	22.86	31.12	36.83	43.82	48.9
Usable Length	19.05	26.04	31.75	36.2	40.64

Head Tip Circumference	6.35	10.16	12.7	15.24	16.51
Head Tip Diameter	1.85	2.54	3.56	4.06	4.57

Head Ridge Circumference	11.43	16.51	19.69	22.86	26.04
Head Ridge Diameter	3.68	5.33	6.22	7.37	8.26

Top Shaft Circumference	12.07	17.25	20.32	24.13	26.67
Top Shaft Diameter	3.81	5.59	6.55	7.62	8.71

Medial Ring Circumference	15.88	21.59	26.04	30.48	34.29
Medial Ring Diameter	4.95	6.88	8.38	9.14	10.95

Bottom Shaft Circumference	15.24	20.32	24.77	28.58	32.39
Bottom Shaft Diameter	4.7	6.55	7.87	9.14	10.36

Sheath Ring Circumference	19.05	26.04	31.75	36.83	41.91
Sheath Ring Diameter	5.97	8.36	10.16	11.68	13.23

Weight (kg)	0.6kg	1.62kg	2.75kg	4.37kg	6.15kg

Dimensions In Inches	Small	Med/Lrg	XL	XXL	XXXL

Total Length	9	12.25	14.5	17.25	19.25
Usable Length	7.5	10.25	12.5	14.25	16

Head Tip Circumference	2.5	4	5	6	6.5
Head Tip Diameter	0.73	1	1.4	1.6	1.8

Head Ridge Circumference	4.5	6.5	7.75	9	10.25
Head Ridge Diameter	1.45	2.1	2.45	2.9	3.25

Top Shaft Circumference	4.75	6.75	8	9.5	10.5
Top Shaft Diameter	1.5	2.2	2.58	3	3.43

Medial Ring Circumference	6.25	8.5	10.25	12	13.5
Medial Ring Diameter	1.95	2.71	3.3	3.6	4.31

Bottom Shaft Circumference	6	8	9.75	11.25	12.75
Bottom Shaft Diameter	1.85	2.58	3.1	3.6	4.08

Sheath Ring Circumference	7.5	10.25	12.5	14.5	16.5
Sheath Ring Diameter	2.35	3.29	4	4.6	5.21

Weight (lbs)	1lb 5oz	3lb 9oz	6lb 1oz	9lb 10oz	13lb 9oz

Dimensions In Inches	Small	Med/Lrg	XL	XXL	XXXL

Total Length	9	12.25	14.5	17.25	19.25
Usable Length	7.5	10.25	12.5	14.25	16

Head Tip Circumference	2.5	4	5	6	6.5
Head Tip Diameter	0.73	1	1.4	1.6	1.8

Head Ridge Circumference	4.5	6.5	7.75	9	10.25
Head Ridge Diameter	1.45	2.1	2.45	2.9	3.25

Top Shaft Circumference	4.75	6.75	8	9.5	10.5
Top Shaft Diameter	1.5	2.2	2.58	3	3.43

Medial Ring Circumference	6.25	8.5	10.25	12	13.5
Medial Ring Diameter	1.95	2.71	3.3	3.6	4.31

Bottom Shaft Circumference	6	8	9.75	11.25	12.75
Bottom Shaft Diameter	1.85	2.58	3.1	3.6	4.08

Sheath Ring Circumference	7.5	10.25	12.5	14.5	16.5
Sheath Ring Diameter	2.35	3.29	4	4.6	5.21

Weight (lbs)	1lb 5oz	3lb 9oz	6lb 1oz	9lb 10oz	13lb 9oz

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